Hosting & infrastructure
Service updates
Published incident updates and provider status links for services managed by Lucid Solutions.
Current incident updates
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Monitoring and updates are periodic. An empty incident list does not guarantee that every service is operating normally.
Provider status
Check these providers for their own published outages and maintenance updates. A provider incident may not affect every Lucid service.
- Cloudways statusManaged hosting
- Cloudflare statusNetwork, DNS and security services
- DigitalOcean statusCloud infrastructure, Spaces and CDN
Need help?
If you’re experiencing a problem that isn’t listed, email hello@getlucid.solutions with the affected website, what you’re seeing and when it started. Please don’t send passwords or payment-card details.
Lucid staff resources
Record a service incident (GitHub sign-in required). Review the report and add the status label to publish it.
Open the private staff runbook (access to the Lucid repository required).